Access & Inclusion

Adelaide Film Festival welcomes Deaf and disabled audiences to enjoy the festival. We endeavour to meet specific access requirements, within available resources. For information and to schedule access support for your screenings please contact our Box Office.

Box Office Phone: 0458 524 426


We offer a selection of accessible screenings at both the festival and year-round events. Venue-specific information is detailed for each of the cinemas for Adelaide Film Festival, including wheelchair access, assisted hearing augmentation, audio description and other relevant information. Box Office staff are able to assist with detailed information and to organise any practical assistance you will need to enjoy your experience at the Adelaide Film Festival.

Palace Nova Eastend

Palace Nova Eastend features step-free access to all cinemas through ramps and elevators, and seating can be reserved for patrons using wheelchairs. There are accessible toilets adjacent to Cinema 4 that can be accessed via a ramp.

Palace Nova uses ‘Fidelio’ branded devices to enhance soundtracks for the hearing impaired and describe the action on screen for the visually impaired. These devices are available in selected cinemas and films from the Adelaide Film Festival program.

Please contact AFF at [email protected] or Palace Nova Eastend at [email protected], or by phone at +61 8 8125 9312 to discuss your individual requirements.

The Mercury

The Mercury Cinema is accessible with step-free access into the venue and main cinema. There is one accessible parking space for patron use and an accessible bathroom. Wheelchair seating is at the front of the main cinema. The smaller cinema, the Iris, does not have step-free or wheelchair access and is used only for Adelaide Film Festival’s VR program. Closed captions and audio descriptive options may be available on select films at The Mercury.

Please contact The Mercury via email [email protected] or by phone +61 8 8410 0979 to discuss your needs ahead of a screening.

Capri Theatre

The Capri Theatre has step-free access into the venue, and an accessible bathroom on the ground floor. Access to the stalls section is via 5 steps, however a wheelchair lift is also available to reach this level.

There are a range of seating options on the stalls level, with ample space for wheelchair users, and also the option to transfer to comfortable double-seater couches in the back row of the stalls. The balcony section does not accommodate mobility access and is reached via 3 sets of stairs.

Contact [email protected] or [email protected] to advise the team of your needs.

Odeon Star Semaphore

Please note that all films shown at the historic Odeon Star Semaphore will have a second screening at another accessible Adelaide Film Festival venue.

Please contact our team at [email protected] or the Odeon team at +61 8 8341 5988 to advise us of your needs and we will endeavour to cater to your requirements.

The Piccadilly

The Piccadilly has been recently renovated to improve accessibility for patrons. The venue has a step-free entrance, two lifts accessible to its patrons, wheelchair-accessible spaces and companion seating in all their cinemas. As well as a wheelchair-accessible bathroom located on the ground floor.

Please contact the venue via email at [email protected] or via phone at +61 8 8267 1500 to assist you with any needs or requirements.


Companion Card

AFF recognises the Companion Card at all events and can be booked online or via the website without Box Office assistance. Patrons are encouraged to get in touch with any access enquiries so we can best accommodate you.

Captioning Screenings

Captioning is a text version of speech and other sounds on screen. While we do not offer captioning on films, there are a number of subtitled films in the program that may accommodate captioning needs.

Auslan Interpreting

On request, we can endeavour to provide an Auslan interpreter at some of our festival events such as talks and forums.

To request an Auslan Interpreter please contact [email protected]

Subtitled Screenings

Subtitles translate or transcribe the dialogue. We offer a selection of subtitled screenings during the festival. Dialogue language and subtitle information are listed on each event page.

Audio Described Screenings

Audio Description is the auditory narration of visual representations on screen. Please let us know in advance if you require audio description. Some sessions at Palace Nova Eastend may be able to accommodate audio description via Fidelio devices.

Public transport information

For other public transport options or further public transport information contact Adelaide Metro or call the InfoLine on 1300 311 108.

Or via the National Relay Service and ask for Adelaide Metro InfoLine. TTY users can contact directly on TTY line 133677

Changing Places Toilets

Palace Nova Eastend: Nearest Changing Places Toilet is located near the Quentin Kenihan Playspace in Rymill Park, between Rundle Road and Bartels Road. A MLAK Key is required. The facility is open at all times.

More information on finding a Changing Places Toilet in SA

Contact Us

If you have any access questions or suggestions, we want to hear from you.
By email:
[email protected]

By phone:
Ph: +61 458 524 426
or via the National Relay Service
1300 555 727 then +61 458 524 426