COVID-19 AFF in the time of COVID-19 AFF events and screenings are managed by detailed and dedicated COVID-19 Safe and Management Plans. AFF has undertaken all necessary and appropriate measures to ensure the Festival is as safe as possible. AFF follows implemented measures to protect the health and wellbeing of all South Australians and prevent the spread of COVID-19 in the community including social distancing, hand sanitiser stations and the use of relevant personal protective equipment. Ticketing is managed by contactless interaction wherever possible and credit card payment is encouraged. Due to COVID-19 restrictions AFF is required to have one seat between all patrons in the cinema at any given time, no matter their relationship. AFF encourages audience members to download the COVID-Safe app in advance of attending the Festival. You can download the app via health.gov.au here. If feeling unwell, AFF asks audience members to stay home and not attend screenings and events. You can exchange tickets through your AFF Account for a $1 fee. If you can’t exchange your ticket and want to request a refund then you will need to let us know before hand with at least 2 hours notice. The refund would be made under the discretion of AFF and a COVID-19 test result or a doctors certificate may be requested. If you have attended an AFF event and then begin to feel unwell AFF encourages you to seek a COVID-19 test as soon as possible. If you have attended an AFF event or screening and test positive for COVID-19 please contact AFF management immediately. If COVID-19 restrictions impact any screenings or events AFF will firstly aim to reschedule or postpone the event to an appropriate and safe date in the future. If it is not possible to reschedule, AFF may need to cancel and refund tickets.